My “Please Help” Card says “Please help. I’m visually impaired.” and it’s wonderful.
I no longer have to say anything about my situation, I show the card and ask my query as if I was completely normal.
Absolutely Adult to Adult – “I’m OK, you’re OK.”
I must give you my example from yesterday. I had booked two tickets for the Barbar v Samoa Rugby Union match at the Olympic Stadium and unfortunately my carer couldn’t make it. Do I go or not?
I have used my Yellow Card on many occasions and knew it worked but this would be extraordinary. From Shoreham By Sea to the Olympic Stadium in Stratford, East London and return. Let’s see when I used it:
1. At Shoreham Station when buying my Travelcard,, just as an alert that I may appear slower than I am.
2. At Brighton Station when asking a station official time of the next train to London Bridge (as there are huge destination boards showing just that information.
3. At Bank Station to ask a DLR (Docklands Light Railway) official for a train to Stratford.”Next one, change at Canary Wharf”.
4. At Canary Wharf, a DLR railway cleaner for the next train to Stratford.
5. At Stratford, well you can see the Olympic Stadium but how to get there, I asked two PCSOs standing together, through the tunnel over there, right to the end and then into the Westfield Centre and take the escalators to the second floor”. (I wanted an Italian restaurant for some lunch. )
6. At the end of the tunnel I couldn’t make out thee arcade with the escalators, (actually I couldn’t see an arcade at all) so I asked another PCSO and he looked and then said “I could use a walk, I take you over there myself. ” straight to the escalators.
7. Up two flights of escalators and nothing but clothes shops, but no Italian Restaurant. I selected a shop selling expensive watches and asked and a delightful young man gave me a smile to warm your heart and said “Up there to the left is “Strada”.
Success. half way, time to relax a bit.
8. I showed the waitress my yellow card as I can’t read a menu.I had chosen an Italian restart as they always have Gluten Free pasta. But No. Not Strada. We settled on salad with cold poached salmon. Just right.
9. Out of Westfield was straight forward as all the stewards were directing people to the Olympic Park so my next use was with the first Olympic Stadium steward who then read my ticket and directed me to the Block I needed. It’s wonderful indeed.
10. Up the stairs into the Stadium and I realised my ticket was not up in the Gods but higher still. Pulled out my card to ask if there might be any empty seats and he immediately put me in row 30 rather than row 56!
Well the match was a trifle difficult as my “Blodge” more than covered the whole of the area of the rugby posts and if I turned my head to look at the screen the same problem occurred. I learned that I would be OK if next time if I sat in the expensive seats in the middle and also if I set up my smartphone to listen to the radio commentary.
AND so the return trip. I made a fundamental error I did not precisely retrace my steps from the stadium to the station.
11 and 12 got me over the bridge into the station.
13. Another PCSO got me on the Jubilee Line direct to London Bridge.
14. The last time I was in this part of London was before they built the Jubilee Line! I turned to a delightful passenger showing my card and said that I didn’t know the Jubilee Line and couldn’t read the Tube Maps. She explained that he train actually went direct to London Bridge. Her father also has AMD and I think she said that he runs ten K every day! Notwithstanding that I gave her my card so that I could introduce him to Soundball Tennis.
15. At London Bridge Station I went to the barrier staff to find out the platform no, of the next train to Brighton. What a fantastic trip.
This may not necessarily be what Brighton and Hove Buses had in mind when they decided to produce the Yellow Cards, but I wouldn’t have done it without the confidence their cards give.
So multiple thanks for the freedom the Yellow Card has brought me.
Thanks also to so many friendly and helpful people. What a lovely world we are fortunate enough to live in. AND they were all smiling.
It’s so good my card wore out, so I’m having some made. I can give them away, give them to people who need them….. I might also sell some!